Meet the team
Joanne Simcock
The co-founder of Air Host and Clean Jo plays an indispensable role in propelling the business forward with strategic vision. As the primary point of contact for clients, she assumes a pivotal position in managing reservations, rates, and contractor bookings, forming the backbone of the company's operations. Her expertise and dedication ensure smooth and efficient customer interactions, making her an integral part of the organization's success.
Brian Simcock
Brian plays a pivotal role as the Co-founder and Director at Air Host and Clean, where his primary responsibility revolves around financial accounting. With a keen focus on accuracy and efficiency, he diligently oversees essential tasks such as verifying and reconciling guest payments, meticulously handling bank payments, efficiently processing invoices, and ensuring timely disbursements to investors.
David Simcock
David serves as our dedicated Operations Manager, playing a pivotal role in the seamless onboarding of new properties. He also takes charge of promptly and effectively addressing any maintenance issues that may arise within our existing properties.
Andrew Sheilds
Andy works within the operations team and ensures that all properties are in A1 condition at all times to ensure guest satisfaction. He is also responsible for the day to day coordination of issues within the properties
Joe Highdale
Joe is our ever patient Maintenance Manager. Having worked with the company for over 5 years there is very little that he doesn’t know about the intricacies of all our properties
Daniel Adcock
Daniel focuses on building strong relationships with clients to ensure they achieve their desired outcomes alongside our services. He is the main point of contact, guiding clients through onboarding, providing ongoing support, and proactively addressing any issues. He also collaborates with internal teams to align client needs with company offerings, ultimately helping to foster long-term partnerships and business growth.
Angela Malan
Angela holds the position of Communication Team Leader at Air Host and Clean, where she plays a vital role in maintaining consistent and effective guest communication. As the lead for training within our virtual assistant pool, she ensures that our team is well-equipped to provide top-notch service. Angela also serves as the primary point of contact for our valued clients and is an experienced ambassador for our business, showcasing our brand and values with expertise.
Yssa Flordeliza
Yssa, our exceptional Virtual Assistant, specializes in guest communication, making it her primary focus. She is dedicated to ensuring seamless check-ins for all guests, prioritizing efficiency and problem-free experiences. Moreover, Yssa goes above and beyond to provide exceptional communication before, during, and even after guests' stays, aiming to deliver the best possible service at all times.
Jero Malan
Jero plays a crucial role in our financial administration alongside Brian. His responsibilities involve meticulously inputting all data from new reservations received through our channel manager into a comprehensive log sheet, carefully managing figures and details. Additionally, Jero leverages his creative expertise to develop visually appealing posters, logos, and QR codes that enhance the guest experience within the property, offering valuable assistance and information.
Muzamil
Muzamil is our dedicated Weekend Virtual Assistant, takes charge of all guest communication during weekends. He excels in handling various aspects of guest inquiries, ensuring that every question or concern is addressed promptly and professionally. Austin goes above and beyond to provide guests with all the necessary information required for their stay, ensuring a seamless and enjoyable experience. His commitment to timely and reliable communication sets the stage for exceptional guest satisfaction over the weekend.